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We are in the process of building a catalogue of useful information to answer your frequently asked questions; creating a hub for you to refer to great resources. 

In the meantime, check out our Blog, Youtube and Facebook page. You may just find the answer you’re looking for!

Sign up to to gain access to free online training courses.

If you wish to chat directly, please drop us an email via our Enquiry box below:

Existing Customer
Please add the two numbers

Prefer to call? Our technical support line is open every Monday from 1pm - 7pm.

This is first come first served. Any support from 5:30-7pm must be pre-arranged. 

If you need remote support via AnyDesk: please email a request to set up an appointment.  

Local or driving past the area? Drop by our store in Somerset to take a look around! Please call ahead if you wish to confirm that James - Owner/Director & digital control expert - is available for support. He is sometimes out on location to work on various projects. 

As a growing company with a small (& friendly!) team, response times may vary during busy seasons. We do our very best to provide optimal service to answer your questions and provide regular updates regarding your orders. 

We appreciate your patience and interest in the craft. 

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